Help, FAQs, and contact information
Email: support@wash-iq.com
Response time: Within 1 business day
Hours: Monday - Friday, 8:00 AM - 6:00 PM ET
WashIQ is a private business application. Accounts are created by your company's administrator. If you need access, please contact your manager or company administrator directly. We do not offer public sign-ups.
Tap "Forgot Password" on the login screen and follow the email instructions, or ask your administrator to reset it through the Admin Console.
Email support@wash-iq.com with a description of the issue. Screenshots and steps to reproduce help us diagnose faster.
WashIQ runs on iOS 15.1 and later, and any modern web browser (Chrome, Safari, Firefox, Edge).
Yes. WashIQ uses industry-standard encryption (TLS in transit, AES-256 at rest), row-level security on all data, and strict role-based access controls. Read our Privacy Policy for details.
Admins can export tickets, sales, claims, and inventory as CSV files from each tab's Export button. Date ranges, location filters, and department filters are all supported.
Push notifications alert you to new ticket assignments, claim updates, Wash Down incidents, and daily task reminders. You can customize which notifications you receive in Settings → Notifications.
WashIQ is a multi-location operations platform built for car wash businesses. Features include: